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Find Clarity and Convenience with Our FAQ Section

Is sleep a struggle for you?

Below are some frequently asked questions about sleep-related Issues.

Choosing the right mattress

How do I choose the right mattress?

To choose the right mattress, identify your body type and personal comfort preferences as these are unique to every individual. Defining your sleeping posture style, body weight and the desired comfort feel will help you choose the right mattress. Try our mattress selector to find your perfect match.

How much should I spend on a mattress?

<p>As famously put by an expert — you should spend as much as you spend buying a mobile phone. It's a good benchmark of a budget. Once you identify your comfort needs and the kind of mattress which will enable it, it will become easier for you to find your kind of mattress within your budget. However, a good sleep plays a vital role in our health. And a comfortable sleeping surface makes all the difference.</p> <br> <p>Hence you should first spend some time to identify the right kind of mattress that offers you the satisfactory surface comfort, even if it is slightly above your budget. Various finance schemes and EMI facilities will also support your buying decision for a quality product. </p>

When should I change my mattress and get a new one?

Mattresses are often ignored and are not a part of the 'must change' priority list. However your mattress will start speaking to you when it's time to change.First analyse what's wrong with your current mattress. The sagging, reduced resilience, shape distortion which does not fulfill ergonomic needs and a declining comfort level are a few such indications. If you think the feel of your current mattress is fine, but a change is needed, then look for an alternative in that 'feel' segment.Under normal circumstances, a mattress should be changed every 5 years as it also becomes dirty and unhygienic over a period of use due to sweating, perspiration and humidity. Again we recommend change it as often as you change your mobile phone.

Personalization

What is the Key features of spinetech air mattress?

Key features of the Sleepwell Spinetech Air mattress include 3 zoned profiling with special contouring, spinal alignment support, pressure relief, motion isolation, breathability, and a comfortable sleep surface for a restful night's sleep.

What materials are used to make the utsav mattress?

The Utsav mattress from Sleepwell is made using materials such as knitted fabric, double layer Sleepwell Quiltec® quilting, Sleepwell Soft Resitec® foam, and hard PU foam. These materials contribute to its comfort and durability.

What are the benefits when using an ortho pro spring mattress?

The unique 3 zones pocket springs with variable firmness supports the body’s spinal alignment and posture with its anatomical design. Engineered zoned pocket springs adapt to the specific pressure points and body curves, offering enhanced pressure relief.

Is the Cheer Mattress comfortable in all positions?

The Cheer Mattress is designed to offer comfort in all sleeping positions, ensuring a restful sleep experience for individuals regardless of their preferred sleeping position.

What is the spinetech air luxury mattress?

The Sleepwell Spinetech Air Luxury mattress is a premium mattress offering superior comfort, support, and breathability with its innovative air technology and high-quality materials.

What is unique about ortho pro profiled-mattress?

The ortho pro profiled mattress is uniquely designed with a profiled construction to provide targeted support for the spine and promote proper alignment.

What is personalised comfort?

Personalized Mattresses and Comfort products are the genesis to Better Sleep. Because, every individual is unique and so are their comfort preferences for sleep products. The definition of an ideal mattress is different for every person. Some prefer a firm surface, some look for a soft snug feel, yet others may have orthopedic requirements. While many mattresses of varied qualities are available in the market, finding one that meets a consumer’s specific requirement of comfort is always a challenge. Which most often results in a sales transaction that leaves the customer dissatisfied. With its deep understanding of sleep and individual comfort preferences, Sleepwell constantly researches in its state of the art labs and innovates advanced technologies to offer a wide variety of products to choose from. Be it mattresses with the options of surface feels, pillows with contour dual heights for desired neck support or a wide variety of design preferences for bedding set collections. Whatever your sleeping comfort preference is, we have a personalised solution to pamper the way you sleep.

What are the benefits of choosing a latex mattress?

Benefits of choosing a latex mattress include excellent comfort, pressure relief, durability, and natural breathability. Latex mattresses offer responsive support, hypoallergenic properties, and resistance to dust mites and mold.

What are the benefits of an ortho pro mattress?

The benefits of an ortho pro mattress include improved spinal alignment, enhanced support for pressure points, reduced back and joint pain, and a more comfortable sleep experience.

What are the dimensions and sizes available for the spinetech air luxury mattress?

The dimensions and sizes available for the Sleepwell Spinetech Air Luxury mattress may vary, ranging from Single to California King, catering to different bed sizes and preferences.

Are ortho pro spring mattresses good for all sleepers?

The Sleepwell Ortho pro spring mattress is designed to provide comfort in various sleeping positions. However, individual preferences may vary, so it's recommended to try the mattress and determine personal comfort levels in different positions.

How does the latex mattress warranty work?

The warranty for a latex mattress typically covers manufacturing defects. The specific terms and duration of the warranty may vary, so it's important to review the warranty details provided by the manufacturer which you can see on website or retailer.

What are the important benefits of the Cheer Mattress?

The Cheer Mattress provides important benefits such as optimal support, pressure relief, temperature regulation, motion isolation, and durability for a comfortable and rejuvenating sleep.

How much is the sleepwell spinetech air 75 * 36 mattress?

The price of the Sleepwell Spinetech mattress in the size of 75 * 36 may vary. Currently it vary from 22476 to 30873.

How Sleepwell mattress can be customized for every individual?

Our recommendation engine helps you define your sleeping preference and our exclusive mattress selector tools helps identify the specifics for your mattress choice. Analzing both, we suggest you mattresses and comfort products, that matches your preferences. There’s more to it. A few of our mattresses like Cocoon and Cellergise have advanced in built technologies, where the same mattress can be customised basis individual’s sleeping surface preference. You can choose from our exhaustive bedding set design collection to make your room come alive with your own personal style. You can also you’re your own customised Bedding Set by choosing your favorite feel, design and color of individual products. We also have exclusive designs for kids where our bright, bold and modern Disney Kids beddings are sure to get your and your kid’s attention to take home.

What are the main advantages and specifications of the utsav mattress?

The Sleepwell Utsav mattress offers a medium firm feel with the combination of soft Resitec foam and hard PU foam, providing desired comfort, superior support, and a soft top feel for a restful and comfortable sleep experience.

What sizes are available for the utsav mattress?

The Utsav mattress from Sleepwell is available in various sizes and thicknesses. The mattress thickness ranges from 4.5 to 5.5 inches, and the dimensions range from 72 inches by 30 inches to 84 inches by 72 inches. These size options provide flexibility to choose the appropriate size based on individual needs and bed dimensions.

What is the price of the sleepwell ortho pro profiled mattress mattress?

The price of the Sleepwell ortho pro profiled mattress may vary depending on factors such as size and additional features. It is best to check with Sleepwell or their authorized retailers for specific pricing information.

How Long is sleepwell spinetech warranty?

The Sleepwell Spinetech range mattress comes with a warranty, the duration of which may vary from 5- 7 years.

Do Cheer Mattress cost more?

The cost of the Cheer Mattress may vary based on factors such as the specific model, size, and any ongoing promotions. It is the best mattress in Essential range and offers value for money.

Is the utsav mattress suitable for all sleeping positions?

Yes, the Utsav mattress from Sleepwell is designed to be suitable for various sleeping positions. Its medium firm feel and combination of foam layers offer a balance of comfort and support, catering to different sleep preferences and accommodating different sleeping positions.

Is dual pro profiled mattress best for relieving back pain?

Ergonomically designed, unique wave profiling offers distinct pressure relief to different pressure points of the body, and enhances airflow, freshness, and bounce. It is a Sleepwell innovation using state- of- the- art contouring technology machines.

How does the air technology in the spinetech air luxury mattress work?

The air technology in the Sleepwell Spinetech Air Luxury mattress utilizes specialized air channels and ventilation to enhance airflow, regulate temperature, and provide a cooler and more comfortable sleep environment.

How can I find the ortho pro spring mattress from sleepwell?

Sleepwell Ortho Pro Spring has Omni Presence, You can Find this mattress on Official Website Mysleepwell.com , Retail stores and Marketplaces like Amazon, Flipkart and Pepperfry

Is a latex mattress suitable for all sleep positions?

Latex mattresses are generally suitable for all sleep positions. They offer a balance of support and contouring, adapting to different body types and sleeping preferences, whether you sleep on your back, stomach, or side.

Is ortho pro profiled mattress is best for your health?

The ortho pro profiled mattress is designed to prioritize spinal alignment and support, which can contribute to better overall health and sleep quality.

What is the average sleepwell dual pro profiled mattress size?

The size of a Sleepwell dual pro profiled mattress is customizable, meaning it can be tailored to fit individual preferences and requirements, allowing for a personalized sleeping experience that suits your specific needs.

What is the warranty on sleepwell spinetech air luxury mattress?

The Sleepwell Spinetech Air Luxury mattress typically comes with a warranty of 10 years. It is advisable to check the warranty details provided by Sleepwell or their authorized retailers.

Can I buy individual bedsheets and comforters?

No. All the products are available as a complete bedset only, to ensure that color and designs are well coordinated matching your personal style.

Can I track the delivery of my ortho pro spring mattress?

Yes, it is possible to track the delivery of your Ortho Pro spring mattress on the website. Check the order status or use the provided tracking number to get updates on the delivery progress.

Are latex mattresses eco-friendly and sustainable?

Latex mattresses are known for their eco-friendly and sustainable nature. Made from natural or organic latex, they are biodegradable, renewable, and have a minimal environmental impact compared to mattresses made from synthetic materials.

What is the thickness of sleepwell spinetech air mattress?

The thickness of the Sleepwell Spinetech Air mattress can vary, typically ranging from 6 to 8 inches. The thickness can impact the overall feel and support of the mattress.

What sizes are the available for a Cheer Mattress?

The Cheer Mattress is available in various sizes, including Twin, Twin XL, Full, Queen, King, and California King, catering to different bed sizes and individual preferences.

How are Sleepwell bedsets customizable?

You can choose from our exhaustive bedset design collection to make your room come alive with your own personal style. We are coming soon with our make your own bedset concept, where you can also create your own customised Bedset by choosing your favorite feel, design and color of individual bedsheets, pillow cases, and reversible comforters, dohars and duvet covers.

Is the utsav mattress suitable for all sleeping positions?

Yes, the Utsav mattress from Sleepwell is designed to be suitable for various sleeping positions. Its medium firm feel and combination of foam layers offer a balance of comfort and support, catering to different sleep preferences and accommodating different sleeping positions.

What materials are used in sleepwell spinetech air mattresses?

The Sleepwell Spinetech Air mattresses are made using premium knitted fabric with a pillow top finish, profiled impressions and Sleepwell Quiltec® quilting, 3-zoned Sleepwell Profiled Resitec® foam, spacer fabric for breathability, and rebonded foam for added support.

What is the warranty or guarantee offered with latex mattresses?

The warranty offered with latex mattresses is typically 10 years, providing coverage for manufacturing defects and ensuring customer satisfaction and product durability over the specified period.

Is an ortho mattress beneficial for back pain?

An ortho mattress can be beneficial for individuals with back pain as it offers targeted support, promotes proper spinal alignment, and helps alleviate pressure on the back and joints.

How do I choose a good quality dual pro profiled mattress?

To choose a good quality dual pro profiled mattress, consider factors such as proper support and comfort, high-quality materials, a well-designed profiled construction, and the ability to customize firmness to suit your preferences and needs.

What types of materials are used to make the spinetech air luxury mattress?

The Sleepwell Spinetech Air Luxury mattress is crafted using a combination of high-quality materials, including premium knitted fabric, profiled impressions, Sleepwell Quiltec® quilting, 3 zoned Sleepwell Profiled Resitec® foam, spacer fabric, and rebonded foam.

What are the features of ortho pro spring mattress?

The Ortho Pro spring mattress offers a medium firm feel with complete spinal adaptation, enhanced support through triple zone technology, healthy breathability, and a fresh, airy feel, all enclosed with a convenient zipped cover.

What is the difference between a Cheer Mattress and a normal mattress?

The difference between the Cheer Mattress and a normal mattress lies in the advanced features and technologies incorporated into the Cheer Mattress, offering superior support, comfort, and sleep-enhancing benefits compared to traditional mattresses.

Can the utsav mattress assist with typical sleeping problems?

Yes, the Utsav mattress from Sleepwell can assist with typical sleeping problems. The use of hard PU foam with altered density provides firm body support, making it beneficial for individuals with back issues. This mattress can help promote proper spinal alignment and alleviate discomfort, improving overall sleep quality.

Is dual pro profiled mattress used in 5 Star hotels?

Yes, dual pro profiled mattresses are often used in 5-star hotels to provide guests with a luxurious and comfortable sleeping experience. These mattresses are designed to offer enhanced support and comfort, making them suitable for high-end hospitality establishments.

What is the ortho pro profiled mattress?

The ortho pro profiled mattress is a mattress specifically designed to provide orthopedic support and promote proper spinal alignment for a restful sleep experience.

What sets Cheer Mattress apart from other mattresses?

The Cheer Mattress stands out from other mattresses with its unique combination of features such as advanced materials, innovative design, exceptional support, pressure relief, and enhanced sleep quality.

Is the spinetech air mattress durable and Long-lasting?

Yes, the Sleepwell Spinetech Air mattress is designed to be durable and long-lasting. It is crafted with quality materials and construction techniques to ensure durability and maintain its performance over time.

What is the price range of the ortho pro spring mattress from sleepwell?

The price range of the Ortho Pro spring mattress from Sleepwell can vary depending on factors such as size, model, and any additional features. Currently it varies from 8250 Rs to 39,643.

What are the benefits sleepwell spinetech air mattress?

The Sleepwell Spinetech Air Luxury mattress offers numerous benefits, such as superior comfort, pressure relief, motion isolation, enhanced airflow, temperature regulation, durability, and overall improved sleep quality.

What sizes are available for latex mattresses?

Latex mattresses are available in various sizes, including Single, Queen, and King. The availability of sizes may vary depending on the specific latex mattress model.

What is the price of the utsav mattress?

The price of the Utsav mattress from Sleepwell ranges from Rs 4,585 to Rs 17,053. The actual price may vary depending on the size, thickness, and any ongoing discounts or promotions. It is advisable to check with Sleepwell or their authorized retailers for the most accurate and up-to-date pricing information.

What are the spinetech air mattresses dimensions and available sizes?

The Spinetech Air mattress from Sleepwell is available in various sizes and thicknesses. The mattress thickness ranges from 6 to 8 inches, and the dimensions range from 72 inches by 30 inches to 84 inches by 72 inches. These size options provide flexibility to choose the appropriate size based on individual needs and bed dimensions.

What is the thickness of Cheer Mattress?

The Cheer Mattress only comes in 6 inches thickness

What is the price of sleepwell spinetech air luxury mattress ?

The price of the Sleepwell Spinetech mattress may vary based on factors such as the specific model, size, and any ongoing promotions. Currently it is showing 24944 to 82188 before discount.

What sizes are available for the ortho pro profiled mattress?

The ortho pro profiled mattress is available in a range of sizes, including Twin, Twin XL, Full, Queen, King, and California King, catering to different bed dimensions and sleep preferences.

What is the price of latex mattress ?

The price of a latex mattress can vary from 27178 to 76073 after discount based on factors such as the brand, quality, size, and additional features. It is recommended to check with Sleepwell or their authorized retailers for specific pricing information.

What materials are used in the dual pro profiled mattresses construction?

The construction of a dual pro profiled mattress typically includes materials such as soft PU foam, profiled PU foam comfort, profiled PU foam support, dual-tone fabric, and a zipper cover. These materials work together to provide comfort, support, and durability for a restful sleep experience.

What sizes are the available for a ortho pro spring mattress?

The Ortho Pro spring mattress from Sleepwell is available in a range of standard sizes, including Single, Queen, King. These sizes cater to different bed dimensions and accommodate various sleep preferences and room sizes.

What are the benefits of utsav mattress?

The Utsav mattress offers several benefits, including a medium firm feel for balanced comfort and support, superior comfort and support overall, enhanced firmness for added stability, and a soft top feel for a cozy sleeping experience.

Is Cheer Mattress is best for your health?

The Cheer Mattress is designed with a focus on providing optimal comfort, support, and sleep quality, promoting overall health and well-being for individuals who sleep on it.

What is the lifespan of latex mattress?

The lifespan of a latex mattress is typically longer compared to other mattresses. With proper care, a latex mattress can last around 10 to 15 years, providing long-lasting comfort and support.

Is there a warranty for the dual pro profiled mattress? If so, exactly what does it cover?

Yes, the dual pro profiled mattress generally has a 5-year warranty. The warranty covers sagging issues and guarantees uncompromised comfort throughout the entire duration of the warranty.

Is there a guarantee for the sleepwell ortho pro profiled mattress?

The Sleepwell ortho pro profiled mattress may come with a guarantee, but specific terms and conditions may vary. It is advisable to check with Sleepwell or the retailer for details on the guarantee.

What is spinetech air mattresses?

The Sleepwell Spinetech Air mattress is a mattress specifically designed to offer spinal alignment support and pressure relief, promoting a healthier and more comfortable sleep experience.

What is the standard size of utsav mattress by sleepwell?

The size of a Sleepwell dual pro profiled mattress is customizable, meaning it can be tailored to fit individual preferences and requirements, allowing for a personalized sleeping experience that suits your specific needs.

Do ordinary mattresses cause back pain?

Ordinary mattresses can sometimes contribute to back pain if they lack proper support, firmness, or conformability to individual preferences. A mattress that doesn't adequately support the spine's natural alignment can lead to discomfort and back pain. Choosing a mattress that suits your specific needs and provides proper support is crucial for minimizing the risk of back pain.

What are different sizes available in spinetech air luxury mattress ?

The Sleepwell Spinetech Air Luxury mattress is available in different sizes, including Twin, Twin XL, Full, Queen, King, and California King, providing options to suit various bed sizes and individual preferences.

Does the utsav mattress offer edge support for stability and durability?

Yes, the Utsav mattress from Sleepwell is designed to offer edge support, which enhances stability and durability. The mattress is constructed to provide consistent support and prevent sagging, ensuring that the edges of the mattress remain firm and supportive over time.

Are Cheer Mattress eco-friendly and sustainable?

The Cheer Mattress is crafted with a commitment to sustainability, utilizing eco-friendly materials and manufacturing processes to minimize environmental impact, making it a more sustainable choice for conscious consumers.

What is the standard size of spinetech air luxury mattress by sleepwell?

The standard size of the Sleepwell Spinetech Air Luxury mattress depends on the specific model and can vary. It is advisable to refer to the product specifications or consult with Sleepwell or their authorized retailers for accurate size details.

Is the sleepwell dual pro profiled mattress comfortable in all positions?

The Sleepwell dual pro profiled mattress is designed to provide comfort in various sleeping positions. However, individual preferences may vary, so it's recommended to try the mattress and determine personal comfort levels in different positions.

Is it possible to use the dual pro profiled mattress with an adjustable bed frame?

Yes, it is possible to use the dual pro profiled mattress with an adjustable bed frame. The flexible construction of the mattress allows it to adapt to different bed positions, ensuring compatibility and comfort.

Can a ortho pro spring mattress be used on both sides?

No, the Ortho Pro spring mattress from Sleepwell is not designed to be used on both sides. It is recommended to use the mattress with the designated top side for optimal comfort and support.

What is the lifespan of sleepwell ortho pro spring mattress?

In general, a high-quality mattress like Sleepwell Ortho Pro Spring can last anywhere from 10 to 15 years or more with proper care. However, individual experiences may differ, and some people may find their mattress lasting longer or needing replacement sooner

What is the price of sleepwell spinetech 72 * 72?

The price of the Sleepwell Spinetech mattress in the size of 72 * 72 may vary. It is advisable to check with Sleepwell website or their authorized retailers for specific pricing information. Currently it is showing 59,284 on website.

What materials are used in ortho pro mattresses?

The ortho pro mattresses typically use materials such as high-quality foam, comfort layers, and supportive components to ensure optimal comfort, durability, and orthopedic support.

What is the difference between a normal mattress and an orthopaedic pro mattress?

The main difference between a normal mattress and an orthopedic pro mattress lies in the orthopedic features and support. An orthopedic pro mattress is designed to provide targeted support, promote spinal alignment, and alleviate pressure points, whereas a normal mattress may not have these specific features.

What is the difference between latex mattress and other mattresses?

The key difference between a latex mattress and other mattresses lies in the material used. Latex mattresses are made from natural or synthetic latex foam, offering unique properties such as responsiveness, durability, and natural hypoallergenic qualities.

Does the utsav mattress provide proper motion isolation for good sleep?

Yes, the Utsav mattress utilizes Sleepwell Soft Resitec® foam, which offers proper motion isolation. This feature helps minimize disturbances from movements, allowing for a more peaceful and undisturbed sleep experience.

What is the cost of a 6-inch sleepwell spinetech mattress?

The cost of a 6-inch Sleepwell Spinetech mattress can vary from 17992 to 45324 depending on the size and any ongoing discounts or promotions. It is recommended to check with Sleepwell website or their authorized retailers for specific pricing details.

What is the standard thickness of latex mattresses?

The standard thickness of latex mattresses can vary, but most commonly, they range from 6 to 8 inches. The thickness can impact the overall feel and support of the mattress, so it's important to consider personal comfort preferences when selecting a thickness.

What is the difference between a ortho pro spring mattress and a normal mattress?

The main difference between an Ortho Pro spring mattress and a normal mattress is the focus on orthopedic support. The Ortho Pro mattress is specifically designed to provide enhanced support for the spine and promote proper alignment, making it suitable for individuals with back or joint issues. Normal mattresses may not have the same level of targeted support and may vary in terms of construction, firmness, and features.

What is the price of sleepwell spinetech?

The price of the Sleepwell Spinetech mattress may vary from 17,992 to 69,170 depending on factors such as size, thickness, and any ongoing discounts or promotions. It is best to check with Sleepwell or their authorized retailers for specific pricing information.

Mattress and Sleep

Does a mattress affect how a person sleeps?

Yes. It does. A right mattress ensures that you had a comfortable sleeping posture and a good night’s sleep as compared to uncomfortable sleeping surface that leads to tossing-turning whole night resulting a disturbed sleep. The mattress also shapes up your body posture over a period of time.

Why should I buy Sleepwell? What makes Sleepwell different? 

Sleepwell is a flagship brand of Sheela Group, a leader in PU Foam manufacturing in Asia Pacific with footprints in India, Australia and Spain. With over 10 inhouse manufacturing units, Sleepwell uses finest quality of raw materials and laboratory tested PU Foams that retain its resilience as compared to conventional foams which loose its resilience over a period of times resulting in uneven surface feel and mattress sagging. With its deep understanding of sleep and individual comfort preferences, Sleepwell constantly researches in its state of the art labs and innovates advanced technologies to offer a wide variety of products to choose from. Be it mattresses with the options of surface feels, pillows with contour dual heights for desired neck support or a wide variety of design preferences for bedding set collections. Whatever your sleeping comfort preference is, we have a personalised solution to pamper the way you sleep. A few of our mattresses like Cocoon and Cellergise have advanced in built technologies, where the same mattress can be customised basis individual’s sleeping surface preference. There’s more to it. With industry’s best after sales services we ensure that all your concerns are addresses post purchase through-out it warranty period.

How Sleepwell innovations & technologies support quality sleep? 

Sleepwell’s innovative technologies have helped us to develop the mattresses with just the right blend of comfort and support required for the body, which is unique to every individual.

What is Neem Fresche©?

Neem Fresche is an exclusive technology by Sleepwell that protects you and loved ones from germs and dust mites that cause breathing problems and allergies. All Sleepwell products are treated with Neem Fresche at the time of manufacturing. It is effective after a long period of use or after multiple washes.

How does a mattress offer the right back support?

An overly soft mattress does not maintain the natural spinal shape. Whereas a hard surface leads to body soars over a period of time. The right mattress maintains a perfect blend of comfort for the body and support for the spine. It also relaxes the major pressure points of the body.

How do I maintain my mattress?

The maintenance of mattress plays a major role in its durability and hygiene. Periodically rotate the mattress and use a mattress protector to protect it from spills and stains.

What are the best positions for sleeping?

While back or stomach sleeping eases spinal stress and is recommended by physicians, it depends upon the sleeping habit of the individual. Glance through our Guide on Sleeping Postures and their importance. Download now.

What is 'Mattress in a Box'?

A 'mattress in a box' (or bed in a box) is simply a mattress that has been compressed by heavy machinery to fit into a box. Once the box and packaging is removed, a mattress in a box decompresses to become just like any other mattress. Mattress in a box retains the same quality of the mattress and non-mattress in a box products. It offers convenient shipping and storage(before opening). Once opened, it cannot be decompressed again.

How often should a mattress be rotated or flipped?

Reversible mattresses should be rotated and flipped every 6 months. Sleepwell also has mattresses with exclusive Zero Turn technology for convenience. They need not be flipped, however can be rotated head to toe every 6 months.

Can my old mattress be exchanged? 

Yes. We announce Sleepwell Exchange offer annually, where you cannot exchange your old mattress, however can get assured cash rewards and a chance to win Bumper Prizes. You also stand a chance to get your mattress 100% free. Check the Terms and conditions for more details, when the offer is announced.

Does the pillow affect how a person sleeps?

Yes it does. A pillow should provide a relaxing support to your head and neck in different sleeping positions. With a wrong pillow, you may encounter sleepwell nights and mornings full of head and neck pains.

How often should I buy a new pillow?

A fiber pillow should be replaced every year. A Flexi PUF and technology pillows can ideally be replaced after 2.5-3 years.

How do I select the right pillow?

For different sleeping postures, the selection of pillow also varies.

Sleepwell Mattress Selection & Maintenance

How to decide on the right mattress size? 

The required mattress size depends upon the size and design of the bed.

What is a king and queen size mattress?

In both the sizes, the length is common. While the queen mattress dimensions are 60 inches (5 feet) in width by 80 inches (6 feet, 8 inches) in length, the king mattress dimensions are 76 inches (6 feet, 4 inches) in width by 80 inches (6 feet, 8 inches) in length. Both the sizes can accommodate two persons.

How do I know which mattress is right/best for me – firm, medium or soft?

The firmness level depends on either the specific health requirement of the body or personal comfort preference. Our recommendation engine helps you define your sleeping preference and our exclusive mattress selector tools helps identify the specifics for your mattress choice. Analysing both, we suggest you mattresses and comfort products, that matches your preferences.

Why mattress-cleaning is important?

Cleaning mattresses periodically increases the durability of the mattresses. Its periodic sanitization and health check up avoids breeding of germs and allergens for health, hygiene and bad odour.

How can I remove spill and stains?

You can do surface cleaning with mild liquid soap and soft fabric. The best is to use mattress protector which are washable. They also keep mattresses as fresh as new after years of use.

How does a mattress protector help? 

Mattress protectors protect your mattress against moisture, accidental spills, stain & bed bug bites and enhances mattress life. Your mattress remains new forever with the use of mattress protector. Moreover, it does not let you compromise on the comfort feel of your mattress, instead enhance it.

Sleepwell Furniture Cushioning

Why is Furniture’s Cushioning important?

It is the right cushioning that actually defines the comfort, long lasting shape, aesthetics, the durability of your sofa and your posture. To know more on how furniture cushioning makes all the difference, click page.link

What makes Sleepwell Furniture Cushioning different from conventional cushioning?

Sleepwell Inside range of furniture cushioning products surges ahead of unbranded cushioning in many ways. click to see the advantages of Sleepwell inside furniture cushioning v/s unbranded furniture cushioning

Are the fabric and the color options available?

Yes. Our Saathi will present to you a wide variety of fabrics, cushioning samples and smart sofa designs to choose from.

How can I get assistance and get my sofa refurbished? 

You can connect with our Saathi – Sleepwell Certified Upholsterer @ www.sleepwellfurnitirecushioning.com and book a home visit. Our saathi will inspect your old sofa, understand your cushioning comfort requirement and offer you best solutions. You can also suggest your preferred Sofa design from our Design Catalog 2021 for sofa refurbishing.

Is there any sofa design guide to select from?

Yes. We have our exclusive and industry first Cushioning and Furniture Design Guide that offers you best of the sofa design themes of your choice, within your budget. Download Here.

Sleepwell Online Shopping

How do I file a warranty claim?

Please contact our Helpline No. 1800 103 6664 or write to us on care@mysleepwell.com to register your complaint.

I have accidentally ordered the wrong size mattress. Can it be replaced with the correct size?

Customer/user will be responsible for choosing the correct size of the mattress. Please refer to https://www.mysleepwell.com/page/terms-and-conditions

How can I cancel my order?

You can cancel the order from your account on the website before it is delivered to you or by calling our customer care @1800 103 6664.

How can I get the refund on my Gifting coupon?

The gift coupon cannot be refunded. You may purchase any product using the gift coupon. The gift coupon amount will get reduced automatically from the MRP value. For more details, kindly check the git card terms and conditions. https://www.mysleepwell.com/gift-card

Does the price include shipping charges? 

Yes, the shipping charges for delivering the product to the customer are borne by the company and are part of the price mentioned on the website.

How can I use a promo/discount code while placing an order?

You can fill the Promo Code at the time of checkout to avail the discount.

Where can I find free offer terms and conditions?

You can find them here https://www.mysleepwell.com/page/exchange-offer-terms-and-conditions

Can I buy mattress using a No Cost EMI option? How can I opt for No Cost EMI?

Yes. We offer No cost EMI facility through various banks. Kindly refer to the terms and conditions https://www.mysleepwell.com/page/no-cost-emi

Do you provide COD?

No, we do not offer cash on delivery

How do I return or exchange my mattress?

There Is no return or exchange allowed. Kindly refer to our Terms and conditions https://www.mysleepwell.com/page/terms-and-conditions

How do I track my order? Company website?

http://www.sleepwell-mattress.com/trackorder.html

What payment methods do you accept?

We accept payment through Debit Card, Credit Card, COD / UPI /Netbanking / Wallets. For No Cost EMI, the payment can be done through Credit card. At the time of purchase, a chargeable interest amount will be provided to you as an upfront discount, effectively giving you the benefits of a No Cost EMI!

Do you ship  abroad?

No. We do not ship abroad.

How to check the refund status?

If your return is approved, we will initiate a refund to your credit card (or original method of payment) .You will receive the credit within 7-10 working days, depending on your card issuer's policies. For more information, you can contact our customer care at

What is the return process if I order through Amazon?

Return policies of Market Places are decided by MP's themselves. In this case, Amazon will have it's own policies for return.

What's the difference between buying on sleepwell.com and buying on Amazon?

Amazon will have limited product range, whereas on mysleepwell.com the complete range of sleepwell products will be available.

Sleepwell Retail Showroom Shopping

How is Sleepwell Retail shopping different from Online Shopping?

At Sleepwell Retail Showrooms you can experience the actual product, its feel and comfort level. Our store advisors can personally assist you to find perfect sleep solution for you.

What is the benefit of Sleepwell@Home?

Get the experience of Sleepwell Showrooms at your doorstep without any hassle. Call our Sleepwell advisor home with the samples of mattresses, pillows and furniture cushioning samples. What’s more, you can get your bed and mattress measured rightly, order from home and get the delivery, all with the highest levels of sanitization and safety protocols.

Will Sleepwell set up my mattress in my bedroom after the home delivery?

Yes. The installation support is available on the purchases made from our Exclusive Showrooms and can be booked at the time of purchase.

How can I contact Sleepwell advisor?

Call +91 9717544944 to book an appointment with our advisor for Sleepwell@Home visit and product selection assistance.

Pro-comfort

For more help

Visit the nearest brand outlet

<p>Our store advisors can help you find your perfect sleep solutions. Book an appointment and visit one of our outlets today</p>.

LOCATE A STORE
LOCATE A STORE

Sleepwell@home services

<p>Call our expert advisor home. Sleepwell expert comes armed with samples of mattresses</p>.

1800 570 5700
Sleepwell Expert Home Services

Text an expert online

Our customer service team will answer all your sleep, comfort and mattress related questions

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CHAT
Sleepwell Online Expert
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